Lifecycle Care is our comprehensive and systematic approach to maintenance, supported by world-class tools and processes. In order to deliver Lifecycle Care in Real Time, we use the Industrial Internet, connecting data, machines and people. We bring together usage data from TRUCONNECT Remote Monitoring and maintenance data from MAINMAN on our customer portal yourKONECRANES.com. We use this data along with our knowledge and experience to provide insights that allow our customers to optimize their maintenance operations and activities.
TRUCONNECT REMOTE SERVICE
TRUCONNECT is a suite of remote service products and applications to support maintenance operations and drive improvements in safety and productivity. It is an important building block in delivering Lifecycle Care in Real Time.
TRUCONNECT Remote Monitoring uses sensors placed on the crane to collect usage and operating data such as running time, motor starts, work cycles and emergency stops.
TRUCONNECT usage data is viewable on our cloud-based customer portal – yourKONECRANES.com. If you have a maintenance agreement with us, your maintenance data and asset details from MAINMAN are also available on the portal, giving you a transparent view of events and activities over any selected time interval. Aggregated data can be viewed, analyzed and shared quickly, for a single asset or an entire fleet. Insights can be drawn by observing anomalies, patterns and trends, helping you make informed maintenance decisions.
When delivering any of our Lifecycle Care services, we use a consultative approach to help guide decision making. We use TRUCONNECT data on yourKONECRANES.com during our Service Reviews to review alerts and equipment usage information for assets equipped with remote monitoring. During a Business Review we look at trends in safety and production alerts and which assets are showing the highest number of alerts and running hours.
TRUCONNECT collects data through a condition monitoring unit installed on the asset. The data is then transmitted via a modem to a datacenter. Data is stored in a secured location outside of Konecranes premises. The condition of the remote connections is monitored by Konecranes for the highest availability. And access to remote connections is strictly controlled and granted only to authorized personnel.